Why Delta Sucks Ass or You Too Can Treat People Like Shit

Dear Delta,
BLOW ME! You are the SUCK! And this is why.

A friend of mine borrowed my suitcase (which was a gift from my Aunt) to take a trip to Spain on your crap-tastic airline. Getting there went well. He arrived, the luggage arrived, everything was great.

But oh no...you couldn't just let it go from there and make the return trip just as pleasant, could you? Nope. Your baggage handlers, both human and automated destroyed my suitcase to the point where it looked like the plane ran it over, backed over it to see what it hit the first time, then ran back over and dragged it down the runway.

Your response? "We'll try to repair it and in the event we can't, we'll REPLACE IT!" REPLACE, for your pea brains means to give back (whether by purchasing a new item or some fucking form of magic), the same item or it's equivalent. Offering to fix that bag was like offering to unbend a hub cab that had been run over by 20 freight trains. Ain't happenin'.

So my friend kept following up for a status and got the big run around. He finally realized you weren't going to make good on your offer and now he has to replace the suitcase himself.

You've got to be buggin' out if you think for one moment that I believe that a) you're not responsible and b) you can't afford it. Your flight costs have gone up, well BEFORE the price of gas went up. Not to mention Jet Fuel and gas...not the same shit. Your customer service has gone to shit, your on flight service is laughable at best, if your hub wasn't Atlanta with the throngs of business people that fly in and out of here, you'd be more fucked than a hooker on Peachtree and 10th.

Can't afford to replace a suitcase? Yeah, guess that may have cut into that ridiculous million plus salary that you have to pay to your fat cats at the top, who apparently think they shit gold and don't have to be responsible for their actions, let alone the actions of a company.

Bottom Line - You're the SUCK! AirTran gets all my business from now on.